Who we are
Our website address is: https://rivieramayahotspots.com
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Edith Balderas
a month agoAs a local, I LOVE this place 💛. Algae is the natural way for the cenote water to cleanse, so whoever really likes and understands the nature of the cenote will appreciate it. You just have to rinse after swimming to remove the algae if it really bothers you...and yes, prepare for skin rash since you are in the middle of the jungle and there's millions of insects/spores in nature that can cause it. Definitely not the place if you are looking for human-tourist made cenote.
Christina M
2 months agoFirst, I want to point out that there is Cenote Escondido (Mayan Blue) and, right next to it, another Cenote Escondido connected with Cenote Cristal. This review refers to Cenote Escondido (Mayan Blue) — some reviews here are actually for the Escondido–Cristal one. Cenote Mayan Blue itself is pretty. When we arrived, they charged us 150 pesos per person. However, once we walked down to the water, we noticed loud cleaning machines and ongoing construction work. They told us they would stop in a few minutes — but they didn’t. We asked for a refund, as they could have informed us about the noise or the fact that the site was essentially under construction. They then told us a strange story about not having the cash anymore (after only about 45 minutes, during which nobody seemed to arrive or leave). They also claimed they had cameras and had to “hand over” the entrance fee because someone supposedly saw guests entering. No matter which story was true — and even though some family members were very friendly — the whole situation felt like a scam, and we cannot recommend visiting this cenote. Instead, we truly recommend going to the Cenote Escondido & Cenote Cristal right next to it. They are really friendly, you can relax nicely and in a calm area.
Pattie Ptak
2 months agoLovely place. I gave it only 3 stars because the deck/dance floor/ stage is badly in need of repair. The wood was collapsing and in a serious state of disrepair. Honestly a bit dangerous if you’re planning to use the stage. There was a good amount of algae on the surface of the cenote, it could have been cleaner, but that didn’t stop people swimming despite the floating algae.
Nico Landwehr
3 months agoGreat place to be and have a relaxed day. The Cenote was wonderful. The staff is very friendly and they have good food and drinks
Marissa Abisai Ceja
5 months agoImagine a haunted Cenote. Algae-filled and green. The place needs significant repairs; it's like walking into a Jurassic Park remake on a budget.