Who we are
Our website address is: https://rivieramayahotspots.com
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Nancy Ibarra Ortiz
in the last weekWe took the tour with Valentin, who explained everything very well and took us to each of the cenotes, giving us a wonderful experience. The cenotes are incredible, everything is very well maintained, there are kayaks you can rent at no extra cost, and the food is delicious. There are only a few options, but they are all very good. There are specific entry times, but if you arrive early, they let you swim for a while until your tour starts. There's also an area where you can jump from a height of 3 meters. It's an experience you have to try.
Jaime Arrieta Rojas
in the last weekA very beautiful place, in the middle of the jungle, the cenotes are recommended for the whole family
Angeles Hernandez
in the last weekWe had made a reservation, and upon arrival, Diego greeted us with priority, explaining everything clearly and precisely so we could make the most of our visit. Jacky, our guide, was the best company; she led us safely through the tour. Congratulations on her professionalism and kindness. I recommend the tour of the 5 cenotes and the underground river. After the guide, you can enjoy yourself, take photos and videos at 4 of the cenotes. Bring water shoes and arrive early to make the most of your visit. The food was plentiful and delicious, although the service was a bit slow. However, they compensated by offering ceviche tostadas as an appetizer. I highly recommend it!
alejandro reyes
in the last weekExcellent place to visit. You have to book in advance and arrive very early to make the most of the day. We booked with Diego (excellent service). Jaqueline, our guide, explained everything and answered all our questions; she gave an incredible talk about Mayan myths and legends. Highly recommended for an amazing day out. Cenote 4 was our favorite. We recommend bringing a flashlight (preferably an underwater one) to reach the darker caves. The staff, the current condition of the facilities, and the service were all 10/10.
Isabel F-O
in the last weekWe had an amazing experience at Kantun Chi! We chose the 4 cenotes+grutas package, our cave guide ValentÃn was awesome and did a great job of explaining everything! Mexicans get a discount upon showing ID (we showed our passports).