Who we are
Our website address is: https://rivieramayahotspots.com
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Add Review
Read More Reviews
Robert Gonzalez
in the last weekGreat service, they were very patient and helpful throughout the whole time, 100% recommended!
Debbie Burnham-Emms
in the last weekExcellent care. I will bring my dog back here again. Thank you for the great service.
iTour Mexico
a week agoExcellent service, always available, and most importantly, the only ones offering home delivery at any time of day or night. A unique service in Tulum.
Sean Kvarda
a week agoPrices above normal for basic services (30-50% more based on my experience with other vets in Q.Roo/Tulum and around Mexico). Seems like they’re adding a “tourist tax.” Also lacking in the high quality customer service I’ve been accustomed with Mexican vets. Wrote him that I’d be a few minutes late for the appointment just to be pressured that he had many other clients scheduled for the day and I’d need to be on time for everything to be done. I got there 5 minutes after the scheduled time just to wait in the lobby for 25 minutes while he worked with another client. I rushed to get there just to sit and wait anyway… I admit I should’ve requested all prices before arriving but I’ve gotten used to the standard prices at many other vets so neglected to do so this time. Once i calculated that it would be ~$100 USD more compared to another nearby vet I tried to explain that it was above my expectations. The vet had no interest in working with me or reducing to be more in line with similar vets so I decided to go elsewhere. The energy/vibe just felt off. The other vet I went to was super friendly and took care of my dog immediately without us even having an appointment. Ive been with my dog to maybe 10 vets in Mexico and this was the first time things just felt off. I cant speak to their capabilities as a vet, i imagine they do fine work but I’d avoid due to price, customer service, and the general attitude.
Sarah Sadowski
a month agoThis clinic needs ti remove the word 'urgencia' from their name. I texted one of the veterinarians at the clinic about my dog vomiting and pooping blood for the last 12 hrs. He told me the other veterinarian was at the clinic and could attend me. I arrived and after waiting 30 minutes, politely asked how long it would be as my dog had a bit of an emergency. The vet in the office, Sergio, listened to everything going on with my dog and then proceeded to lecture me about how the clinic is appointment only. Before even telling me my dog was okay, or not to worry, he just went on and on and on about how they are appointment only. Thus, they are not an urgency vet and should not advertise themselves as such.